A.R.S. § 20-468: Repair Facility Choice
Motor vehicle loss; policyholder choice of repair facility
What is Arizona's auto glass repair choice law?
In Arizona, people may choose any repair facility they want to fix a vehicle after a loss, except for glass repair facilities, subject to the insurer's right to receive notice of the loss or claim under its policy. If an insurer recommends or gives information about a repair facility, it must tell the person about this right of choice at the same time. If the person picks a facility in which the insurer owns an interest, the adjuster for the vehicle cannot be employed by that facility or have direct authority over its repair recommendations or decisions.
Full statute text
Official text last checked against azleg.gov:
20-468. Motor vehicle loss; policyholder choice of repair facility
A. For repair facilities other than glass repair facilities and subject to the rights of an insurer to receive notice of loss or claim consistent with the provisions of its policy, a person in this state has the right to choose any repair facility for the repair of a motor vehicle loss. If an insurer provides information about a repair facility, the insurer shall inform the person of this right at the same time as making the recommendation or providing the information. This section does not create a private right or cause of action to or on behalf of any person.
B. If an insured or claimant selects a repair facility to repair the insured's or claimant's motor vehicle in which the insurer owns an interest in that repair facility, the adjuster for the motor vehicle shall not be employed by the repair facility or have any direct authority over that facility's recommendations or decisions relating to the repair of the insured's or claimant's motor vehicle.
Drafted by AI from the official text and checked sentence by sentence against azleg.gov. ClearStatute is run by David Bartlett, who is not an attorney. Legal information, not legal advice — consult a licensed attorney for your situation.